Account Info
How do I activate my Naked Mobile plan?
In order to activate the service, all you need to do is make a call or send a text. The call or text message can be to anyone, but must be performed before the account is officially activated. Some services will not work til the activation is complete. Once the account is active, you will be able to enjoy your Unlimited Talk, Text and Data with your new Naked Mobile service.
How do I add or drop insurance coverage?
Contact Naked Mobile by dialing 611 or 1-844-236-2533. You can also go to nakedmobile.com to complete an online order, or visit one of our store locations.
How do I renew my plan?
You will need to contact Naked Mobile by dialing 611 or 1-844-236-2533. You can also go to nakedmobile.com and complete an online order, or visit one of our store locations.
Can I get call detail records?
You can submit a formal request by mailing a request to 1500 S. White Mountain Rd Show Low, AZ 85901 Attn: Records Department. Once the request is received then they will send a letter to the customer with the cost etc.
Who do I call for assistance or information regarding my account?
You will need to contact Naked Mobile by dialing 611 or 1-844-236-2533.
Can I Transfer my number?
Yes, we can port a selection of numbers.
Is the data service unlimited?
Unlimited data is included in our plan.