The Emergency Broadband Benefit Program (EBB Program) is a government program that reduces customers’ broadband internet access service bills. These benefits are temporary in nature.
By law, the EBB Program is only available for one account per household. You may obtain broadband service from any participating EBB Program provider and may transfer your EBB Program benefit to another provider of your choosing at any time. If you elect to participate in the program through Cellular One, we will add broadband data usage to your plan. If you choose to continue to receive service and purchase additional bundles after this program ends, you will be subject to our undiscounted rates and general terms and conditions. When we receive notice that the program is ending we will notify you, and the EBB Program will automatically be removed from your account at no cost to you. Your account will revert to the same plan you had before opting into the EBB Program.
For more information regarding your benefits please visit: https://www.fcc.gov/emergency-broadband-benefit-program. Full terms and conditions will be posted at www.mycellularoneonline.com before the EBB Program begins. Qualifying customers must have a device that supports video conferencing and software essential to online learning, and be Wi-Fi enabled, and have video and camera functions. HAC phones are available upon request.
If you are a current Lifeline customer and would like to opt-in to receive the EBB Program when it is available please call 800-730-2351 or visit your nearest Cellular One store.